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Common Queries

You Asked, We Answered

What is your return policy?

No return and exchange. The money will be 100% refunded if it is not as prescribed.

How long does your shipping take?

 The business is located in Taiwan. It normally takes 7-13 days for the product to arrive. If you want a faster shipping method please choose EMS, however additional fees will be applied. EMS takes about 4-6 days. (Delivery time may change due to supply chain issues)

What are the payment options?

The payment options are credit and debit cards, as well as Zelle. If you have questions regarding the transfer, please contact us!

How do I know which pattern I will receive?

Please check the product's description, before the purchase. Thank you so much!

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